Privacy Policy

NW Realite is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data collected by our property management agency and procurement departments.

1. Data Collection

• Property Management Department:
• Landlords Data:
• Identification Registration Details
• KRA PIN Details
• Bank Account Details
• Emails
• Telephone Numbers
• Tenants' Data:
• Contact Numbers
• Names
• Emails
• PIN Details
• COI/COR
• Bank Statements
• Audit Reports
• Service Providers and Suppliers Data:
• Contact Details
• Telephone Numbers
• PIN
• Bank Details
• Agency Department:
• Landlords Data:
• Properties Owned
• Property Locations
• Tenants Data:
• Preferences and Expectations
• Procurement Department:
• Landlords Data:
• Ownership Status
• Executed Contracts
• Tenants Data:
• Occupation Status
• Images and Videos you submit using our tickets app.

2. Data Usage

We collect and use the above data for the following purposes:

• Property management activities such as tenant vetting, lease creation, and billing.
• Facilitating communication between landlords, tenants, agencies, and service providers.
• Payment processing for service providers and suppliers.
• Improving our services and offerings based on tenant and client preferences.
• Reference purposes for procurement activities.

3. Data Sharing

We may share your personal information with the following parties:

• Within our organization departments for operational purposes.
• With landlords, tenants, agencies, service providers, and suppliers as necessary to fulfill contractual obligations.
• With financial institutions for payment processing.
• With legal and regulatory authorities when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal and regulatory requirements.

6. Compliance

We are certified Data Processors and Controllers by the Office of the Data Controller, ensuring compliance with data protection regulations.

7. Your Rights

You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights or have any questions about our Privacy Policy.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and your continued use of our services constitutes acceptance of the revised policy.

Contact Information

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at info@nwrealite.co.ke.